Terms of Service
The agreement between you and AI Work Hubs Co., Ltd.
1. The platform's role
AI Work Hubs operates a venue connecting clients and independent experts. We are party to the escrow arrangement but not to the service contract itself, which is formed by an accepted quotation between client and expert.
2. Accounts & roles
One account may hold both client and expert roles. Phone and email verification are mandatory; expert roles additionally require identity review. You are responsible for activity under your credentials.
3. Orders & quotations
Orders form exclusively through accepted quotations. A quotation is binding on the expert until its expiry; acceptance plus escrow payment makes it binding on both parties, including its milestone, revision and delivery terms.
4. Payments & fees
All payments flow through platform escrow. The platform fee (currently a fee between 1% and 6%, based on trailing sales) is snapshotted at order creation. Circumventing escrow — paying or requesting payment outside the platform — is grounds for suspension and forfeits platform protection.
5. Cancellations & disputes
Either party may propose cancellation with a refund split; unresolved disagreements enter the dispute process, whose decisions on escrowed funds are final and binding as between the parties.
6. Content & conduct
You retain rights to content you upload but license the platform to display it for marketplace operation. Fraud, misrepresentation, review manipulation and abusive conduct are prohibited.
Governing language
This page is published in English and in Thai. The English version is the governing text: where the two differ, the English version prevails.