Frequently asked questions
Answers about escrow, quotations, vetting and fees. Everything else — ask us directly.
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How do I hire an expert?
Browse services or post a project. Discuss your requirements with an expert, then review the quotation before accepting and paying.
Is the displayed service price final?
It is the package's starting price. The quotation confirms the scope, price, milestones and included revisions before work begins.
How does escrow work?
You pay through the platform before work starts. The money is held and released to the expert when you approve that milestone. Released funds cannot be recalled, so check the work before you approve; a milestone you have not approved stays protected.
What if the work does not match the agreement?
Discuss the issue in chat and request revisions under the quotation. To cancel, propose a refund split of the remaining escrow. If you cannot agree, follow the refund and dispute policies.
How do I apply as an expert?
Create an account, complete the expert application and provide the information and documents required for an individual, team or company. Submit it for review.