Privacy Policy
What we collect, why, and the controls you have.
What we collect
Account data (name, email, verified phone), identity documents for expert KYC (stored in private, access-logged storage), transaction records, chat messages, and usage telemetry.
Why we collect it
To operate the marketplace: matching, escrow, fraud prevention, dispute evidence, legal compliance (including AML/KYC obligations), and product improvement. We do not sell personal data.
Who can see it
Chat and documents are visible to the counterparty you share them with, and to authorized admin roles during reviews and disputes — every such access is recorded in the activity log.
Your controls
Export your data, correct inaccuracies, or request deletion (subject to statutory retention of transaction records). Notification preferences are granular per event type.
Governing language
This page is published in English and in Thai. The English version is the governing text: where the two differ, the English version prevails.